Sistema para gerenciamento de vendas
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163
Resumo
A tecnologia está presente dentro das empresas em âmbito global, principalmente
do comércio que busca cada vez mais se adaptar a essas ferramentas tecnológicas
e estrategicamente angariar novos clientes e fidelizar antigos. Aplicativos e sites
são desenvolvidos para auxiliar na expansão e gerenciamento do negócio. O
presente trabalho traz o estudo de caso de uma empresa que pretende expandir o
seu mercado e gerenciar melhor suas vendas. Por meio de pesquisas bibliográficas
foram levantados os métodos fundamentais para a utilização da aplicação
desenvolvida, solicitada pelo cliente através da entrevista feita no levantamento de
requisitos. Portanto, na perspectiva de construir uma presença online da empresa,
foi desenvolvido um site para a publicação de seus produtos, e realização de
pedidos. Juntamente com um sistema personalizado desenvolvido na plataforma
Salesforce, oferecendo uma gestão de processos e clientes. Todos os objetivos
estabelecidos foram cumpridos, visto que o sistema foi desenvolvido e possui as
funcionalidades essenciais.
Technology is present within companies on a global level, mainly in commerce, which increasingly seeks to adapt to these technological tools and strategically attract new customers and retain old ones. Applications and websites are developed to assist in the expansion and management of the business. This work presents the case study of a company that intends to expand its market and better manage its sales. Through bibliographic research, the fundamental methods for using the developed application were raised, requested by the client through the interview made in the requirements survey. Therefore, in order to build an online presence for the company, a website was developed for the publication of its products, and for placing orders. Together with a customized system developed on the Salesforce platform, offering process and customer management. All the objectives created were fulfilled, since the system was developed and has the essential characteristics.
Technology is present within companies on a global level, mainly in commerce, which increasingly seeks to adapt to these technological tools and strategically attract new customers and retain old ones. Applications and websites are developed to assist in the expansion and management of the business. This work presents the case study of a company that intends to expand its market and better manage its sales. Through bibliographic research, the fundamental methods for using the developed application were raised, requested by the client through the interview made in the requirements survey. Therefore, in order to build an online presence for the company, a website was developed for the publication of its products, and for placing orders. Together with a customized system developed on the Salesforce platform, offering process and customer management. All the objectives created were fulfilled, since the system was developed and has the essential characteristics.
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FERREIRA, Ana Carolina dos Santos, et al. Sistema para gerenciamento de vendas. 2020. Trabalho de Graduação (Curso Superior de Tecnologia em Análise e Desenvolvimento de Sistemas) – Faculdade de Tecnologia de Mogi Mirim, Mogi Mirim, 2020.
